FAQ's

Frequently Asked Questions

How To Purchase On LCSTENNIS.COM?

1. First, find the Video Series you love and click on the image or title.
2. When you are ready to purchase, simply click BUY NOW on the course details page.
3. Choose the offer by clicking the radial button () next to "Purchase" and click CONTINUE
4. Enter your email, name and desired password and click "Continue. [your email and password will be what you use to login]
5. Choose payment method and enter your credit card details then click "continue" 
6. You will see "Your order is complete" and you will receive an email confirmation with a link to be AUTOMATICALLY redirected to the login page where you can access your videos.
7. Once Purchased you can log in anytime to access and watch your videos on any of your devices.

Important Things To Know: 

• You will have lifetime access to all content purchased.
• All videos are STREAMING ONLY on LCSTENNIS.COM 
• Each time you visit LCSTENNIS.COM, you should be automatically logged in. If not, simply click SIGN IN in the upper right-hand corner of the website and enter your email address and password.
• If you forget your password you can click FORGOTTEN PASSWORD where you can go through steps to reset.
• Once logged in, you will have instant access to the content you purchased. To watch, simply click on the image or title you want to watch.
• If you would like to purchase another video series, simply click on the series or use the navigation at the top of the site click VIDEO SERIES to find the next series you would love. If you are logged in, you can simply click through to the payment steps since you already have an account. If you are not logged in, log in to make the purhase process easy. 
• If the Video Series you purchased contains downloadable files such as PDF format documents and templates you can download them by clicking on the link.
• YOU MUST MAKE SURE YOUR POP-UP BLOCKER IS NOT ACTIVE for the source files download links to work. See instructions below.

Frequently Asked Questions

Q: My Credit Card was declined, how come and what do I do?
A: This is an problem with your issuing bank. They are declining the order because we don't ask for an address when you sign up. In order to process your order, you can either use the PayPal checkout option, or contact your bank and ask them to allow the charge. 

Q: How do I mark a favorite program? 
A: After clicking into the title, you'll see a small star icon in the right of the player to favourite the entire program. 

Q: How do I get back to the main page? 
A: Click the LCSTENNIS.COM logo in the upper left corner of the screen, or click the Back Button on your browser, or use the "Browse" menu to navigate to a specific section.  

Q: Can I view this content offline? 
A: Unfortunately not. Currently, LCSTENNIS.COM needs to be streamed via a suitable internet connection. 

Q: How do I view on my mobile or tablet? 
A: Simply use the web browser on your device to go to LCSTENNIS.COM, you'll be able to log in and the video player auto-scales to your screen size, so your viewing is always optimized. 

Q: Do you have an LCSTENNIS App? 
A: We don't currently, but it is something we're looking to roll out in the future. This is usually a process that takes some time.

Q: Can I view this platform on more than one device in my home? 
A: Yes you can, but not at the same time. Ensure you're the only user who has access to your account information for security purposes.

Q: When will I know what new content is coming? 
A: All users will be automatically emailed when new content is added. Which will be We've got a lot of great Ideas for new content.

Q: How much is shipping?
A: Nothing. You can watch as much content as you can handle. Anytime, anywhere, on any of your devices.